Terms & Conditions
Last updated: 4 November 2025
This privacy policy explains how we (defined below) collect, use, disclose and protect your personal information when you visit noburesidencesmanchester.com (the “Website”), make an enquiry about the residences, register for events, or otherwise interact with us in the United Kingdom.
1. Who we are and how to contact us
Data Controller: Salboy Central Limited (company number 10027959), registered office at Unit 2, Block C, 14 Hulme Street, Salford, M5 4ZG, United Kingdom. In this policy “we”, “us” or “our” refers to Salboy Central Limited operating the Website on behalf of the Nobu Residences Manchester development.
Group companies: We may share information within the Salboy group (including Salboy Limited and Salboy International Limited) where needed to respond to your enquiries, manage events and sales, or fulfil legal/operational needs. Those entities may act as our processors or separate controllers depending on the activity.
Contact for privacy queries:
- Email: info@salboy.co.uk (or info@salboy.co.uk if preferred)
- Post: Data Privacy, Salboy Central Limited, Unit 2, Block C, 14 Hulme Street, Salford, M5 4ZG, UK
This Website is not operated by Nobu Hospitality. Please also see the Brand & Development Disclaimer at the end of this policy.
2. Relationship to Salboy’s privacy policy
This policy should be read alongside the Salboy group privacy notice, available at https://salboy.com/privacy-policy/. Where there is a conflict, this policy governs processing carried out specifically via noburesidencesmanchester.com and in relation to Nobu Residences Manchester enquiries, events and marketing. For technologies and partners used across Salboy websites (e.g. analytics, remarketing and hosting providers), please refer to the Salboy notice for further detail.
3. Personal information we collect
We collect and process the following categories of data, depending on how you interact with us:
Information you provide directly
- Identification & contact data (e.g. name, email, phone number, city/country of residence)
- Professional & brokerage details (e.g. agency name, role)
- Preferences & interests (e.g. apartment types, budget ranges, preferred contact method)
- Event information (e.g. RSVPs, attendance, dietary/access requirements)
- Communications (e.g. emails, call notes, form messages)
Information we collect automatically
- Device and usage data (e.g. IP address, device type, browser, pages viewed, time spent)
- Cookie identifiers and similar technologies used for site performance, analytics and advertising
Information from third parties
- Lead referrals from approved sales agents/brokers or PR/event partners
- Social/advertising platforms where you have interacted with our ads (subject to your platform settings)
We do not intentionally collect special category data. Please do not submit health, biometric, political, or other sensitive information via general enquiry forms.
4. Purposes and legal bases
We process personal data only when we have a lawful basis under the UK GDPR and Data Protection Act 2018. Typical purposes and bases include:
Purpose |
Examples |
Lawful basis |
| Responding to enquiries and providing information | Handling web forms, emails and call-backs; sending requested brochures or price guides | Legitimate interests (to operate and grow our business and respond to requests) or Contract (steps prior to entering into a contract) |
| Events management | Invitations, confirmations, access and logistics; health & accessibility details you choose to share for accommodations | Legitimate interests; Consent where required for special arrangements |
| Sales, reservations and after‑sales | Connecting you with our in‑house team or appointed agents; progressing interest; customer due diligence where appropriate | Contract, Legal obligation, Legitimate interests |
| Marketing communications | Email updates about the development, launches and events | Consent (opt‑in). You can unsubscribe at any time |
| Analytics and site improvement | Measuring traffic, improving content and security | Legitimate interests |
| Advertising/remarketing | Showing relevant ads on third‑party platforms | Consent via cookie banner (where required) and Legitimate interests |
| Legal, compliance and governance | Record‑keeping, fraud prevention, regulatory/court requests | Legal obligation, Legitimate interests |
Where we rely on consent, you may withdraw it at any time (see Your rights below). Where we rely on legitimate interests, we balance our interests against your rights and expectations.
5. Cookies and similar technologies
We use cookies, pixels and similar technologies to make the Website work, to understand performance, and (with your permission where required) to tailor advertising. You can control non‑essential cookies via our Cookie Settings tool and through your browser. For more detail on types of cookies used across Salboy sites and how to manage your choices, please see our Cookie Notice (linked in the Website footer).
Typical partners may include website hosting, analytics (e.g. Google Analytics), marketing automation/CRM (e.g. HubSpot), and advertising platforms (e.g. Google/Meta). Exact providers may change from time to time; we will keep our notices reasonably up to date.
6. Sharing your information
We share personal data only as needed for the purposes above, with appropriate safeguards, including with:
- Salboy group companies involved in the development, marketing or sale of units
- Appointed sales agents/brokers and customer service partners where you ask for contact or we reasonably need to connect you to progress an enquiry
- Events and PR partners helping us host or manage official functions
- IT, hosting, analytics and marketing providers that process data on our behalf
- Professional advisers (legal, financial, insurance) and authorities/regulators where required
- Nobu Hospitality only where you expressly opt in to receive communications from Nobu Hospitality directly or where necessary to coordinate a joint brand event you register for. Otherwise, Nobu Hospitality is not a controller of your data collected via this Website (see the Disclaimer below)
We do not sell your personal data.
7. International transfers
Some recipients listed above may be located outside the UK (for example, technology vendors in the EEA or USA, or Nobu Hospitality entities outside the UK). Where we transfer personal data internationally, we implement appropriate safeguards such as the UK International Data Transfer Agreement (IDTA), the EU Standard Contractual Clauses with the UK Addendum, or rely on a UK adequacy regulation where available. Copies of relevant safeguards can be requested using the contact details above.
8. How long we keep your information
We keep data only for as long as needed for the purposes outlined in this policy:
- General enquiries and marketing leads: typically up to 24 months from last interaction (or until you unsubscribe)
- Event records: typically 12 months after the event (longer for incident records)
- Sales/reservation records and contracts: up to 6 years after completion or contract end to meet legal/accounting requirements
- Cookie/analytics data: in line with your choices and the vendor’s standard retention windows
We may retain information longer where required by law or to establish, exercise or defend legal claims, after which it will be securely deleted or anonymised.
9. Your rights
Under UK data protection law you have rights to:
- Access your personal data and receive a copy
- Rectify inaccurate or incomplete data
- Erase data (in certain circumstances)
- Restrict or object to processing (including direct marketing)
- Portability of data you provided to us in a structured, commonly used format
- Withdraw consent at any time where processing is based on consent
To exercise your rights, contact us using the details in Section 1. We will respond in accordance with legal timeframes. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by post: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
10. Children
This Website is intended for people aged 18 and over. We do not knowingly collect data from children. If you believe a child has provided information, please contact us so we can delete it.
11. Security
We use appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls and staff training. No system is completely secure; you should take care when submitting information online.
12. Third‑party sites and forms
This Website may link to third‑party sites (for example, nobuhotels.com for hotel updates). Those sites are governed by their own privacy policies. If you submit information directly to a Nobu Hospitality site or app, Nobu Hospitality becomes the controller for that submission and its own privacy policy applies. We are not responsible for third‑party content or practices.
13. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. If changes are material, we may also notify you by email (where appropriate) or via a notice on the Website.
14. Additional legal notices
Concept renderings
Any concept renderings shown for the residences are representative only. The Developer reserves the right to make changes or substitutions of equal or better quality for any features, materials and equipment included with a unit.
Brand & development disclaimer
Nobu Residences Manchester are not owned, developed or sold by Nobu Hospitality. Salboy Central Limited uses the Nobu marks under a licence from Nobu Hospitality, which has not confirmed the accuracy of any of the statements or representations made herein.
15. Key points
- Controller: Salboy Central Limited (UK)
- Uses: Enquiries, events, sales progression, analytics and (with consent) marketing
- Sharing: Salboy group companies, appointed agents/partners, IT/hosting, advisers and authorities (as needed); Nobu Hospitality only with your permission or for joint events
- Transfers: Outside UK with appropriate safeguards
- Retention: Leads up to 24 months; contracts up to 6 years
- Your rights: Access, rectify, erase, restrict/object, portability, withdraw consent; complain to ICO
If you need this policy in an alternative format, please contact us using the details above.